IN A NUTSHELL

We have warehouses, stockists, and customers across the world and are expanding our network of retailers, distributors, and agents across APAC & EMEA. Your role as a highly organised Export Sales Coordinator will be to ensure our retail partners, distributors, and agents have the support and resources they need to succeed.

From processing export orders and coordinating shipments to working with our logistics team on supply and operations planning, you’ll be juggling multiple priorities across different time zones. You’ll also help distributors and agents navigate our systems and processes, making this role both dynamic and rewarding.

Your exceptional organisational skills and ability to coordinate and improve systems will be key to managing the details. If you thrive in a fast-paced, global environment and love keeping things running smoothly, this role could be for you.

Bring us your can-do attitude, people skills, and love of organising, and in return, we’ll provide you with an award-winning company culture, a passionate team, and an environment to develop your skills.

YOU COULD BE THE ONE, IF…

• You have 1-3 years of professional experience in sales support or sales operations, preferably with customer service experience and familiarity with NuOrder or other B2B sales platforms.
• A strong ability to navigate the cultural and business nuances of working with accounts across different territories, adapting your communication style and approach to suit diverse markets.
• Have excellent verbal and written communication with an appropriate blend of professionalism and friendliness.
• You love paying attention to the details. Item codes, prices, currencies… they can fly across your screen without raising your blood pressure.
• You’re cool under pressure and work well when things are busy and time is tight. You know you’ll get it all done (and done accurately) if you take the ‘one thing at a time’ approach.
• Strong organisational and prioritisation skills with a sharp eye for detail (you have an uncanny ability to pick up potential issues or inconsistencies so they don’t become a problem later).
• You are computer savvy and very much at home on the internet. We use best-in-class software solutions such as Slack and Asana for internal communication and project work. Google Sheets is a constant, so it’s great that you’re comfortable in spreadsheet land.
• A great attitude – you’ll bring energy and a solutions-focused mindset to work every day.
• A desire to work collaboratively with other departments in a team within a fast-paced, agile environment.

IF YOU WERE HERE LAST WEEK, HERE ARE SOME OF THE THINGS YOU MIGHT HAVE DONE:

• Processed an order for a distributor in APAC, ensuring products were available-to-sell in NuOrder and sharing order tracking and invoice details.
• Responded to a distributor’s inquiry about order status, clarifying SKU codes, pricing, availability dates, or payment details.
• Attended the weekly sales team meeting, sharing progress on orders processed and highlighting any inventory availability concerns.
• Coordinated with our Director of Export Sales to prepare for an upcoming international trade show.
• Shipped out new product samples to an Agent in preparation for a key international sales meeting, ensuring all materials arrived in perfect condition.
• Worked with the logistics team to reallocate stock from a forecast order to a distributor order, ensuring smooth fulfillment.
• Created a customized line sheet in NuOrder for a distributor’s upcoming seasonal buy.
• Supported a virtual sales meeting with our HK distributor—prepped materials, assisted with the presentation, and captured key takeaways.

LOCATION AND HOURS

This is a full-time position based at our office in Collingwood. As an international brand operating across multiple time zones, some non-standard hours may be required. We offer a flexible working environment to support a healthy work-life balance.

WHY WORK FOR BELLROY?

At Bellroy, it takes a wonderfully diverse crew to make everything tick. We’re a close-knit group of thinkers and makers from over 25 different countries, each contributing unique skills to achieve our shared vision. We believe that embracing diverse backgrounds and perspectives is key to staying agile and resilient. So, even if your experience isn’t an exact match, but you feel you have something special to contribute, we’d love to hear from you.

Bellroy is committed to making our hiring process accessible to everyone, including individuals with disabilities. If you need reasonable accommodations at any stage, whether it’s applying, interviewing, completing pre-employment testing, or otherwise participating in the selection process, please contact us at careers@bellroy.com. Include your full name, the best way to reach you, and the type of accommodation you need to support you throughout the application process. We’re here to help and ensure you have the best possible experience.

Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve the sustainability of our materials. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation. We have carefully built our culture on radical effectiveness. Our credo is “smart people with good intentions who get shit done” (yes, really).