Careers at Bellroy
Marketplace Operations Coordinator

IN A NUTSHELL

At Bellroy, we pour our heart and soul into designing products that delight our customers every day and we work hard to ensure folks all around the world have the chance to experience that. We sell our products through multiple channels with a digital marketplace portfolio of 18 (and counting) including Amazon, Rakuten and Iconic. As we continue to expand our reach through new platforms, we’re searching for a new team member to help streamline our digital marketplace processes, ensure operational efficiency, and make sure our products reach our customers seamlessly.

This is a newly created role and as our Marketplace Operations Coordinator, you’ll be an integral member of our Logistics & Sales Operations Team. You’ll work closely with our Amazon E-commerce Manager, Digital Content Coordinator and the rest of the Logistics team. If you’re searching for an inclusive team, a dynamic work environment, and a role where you learn something every day, keep reading!

YOU COULD BE THE ONE IF YOU...

  • Have a couple of years of experience working, ideally in marketplace operations or a sales operations role within an e-commerce business with a desire to develop your skills further in this area
  • Can navigate your way through new systems and are interested in understanding how marketplaces function
  • Are proactive and self-motivated, you take responsibility for the work you produce but also know when it’s time, or better to bring in others for their input
  • Don’t mind navigating through ambiguity and comfortable within an environment that is constantly evolving
  • Are driven to create and improve processes. You want to find better ways of doing things and would enjoy documenting these to ensure others can follow these with ease
  • Are exceptionally organised, with incredible attention to detail - you’re comfortable working in spreadsheets and enjoy working with numbers
  • Possess strong communication skills and want to work collaboratively in a team within a fast-paced, agile environment

Note: We are open to applicants from different backgrounds, so if you don’t tick every one of these points but the role is something you’d love to do, please apply anyway. We’d love to hear from you.

IF YOU WERE HERE LAST MONTH, YOU MIGHT HAVE...

  • Collaborated with the production team to develop a warehouse process for returned products from the various marketplaces
  • Conducted a weekly check on our Amazon Account Health, making sure our shipping performance, policy compliance and customer service performance meet our standards
  • Sat in on our bi-weekly Amazon Account catch-ups with our US Account Manager to review monthly sales, listing optimisation opportunities and upcoming campaigns
  • Worked with the Digital Content Coordinator to create a process to set up our listings on a new marketplace in Singapore
  • Met with your manager for your weekly 1-1 and talked about something new you learned from this week
  • Developed and implemented a process to monitor and remove unlicensed sellers across various marketplaces, to ensure optimal listing performance
  • Joined our company All Eyes Meeting, and had a preview of new products we will be releasing soon

WHY WORK FOR BELLROY?

Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve (the sustainability of our materials)[https://bellroy.com/collection/materials-guide]. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation. We have carefully built our culture on radical effectiveness. Our credo is "smart people with good intentions who get shit done" (yes, really).

LOCATION AND HOURS

This role is full-time and based in our Collingwood office with work-from-home flexibility.

Start Day: We're ready when you are!


LA NOSTRA MISSIONE

Creare modi migliori per portare con sé gli oggetti.
Usare il business a scopo di bene.
Aiutare il mondo e il nostro team a progredire.

I nostri spazi

Bellroy è una fusione delle nostre due case - Bells Beach e Fitzroy. Bells Beach contribuisce con la sua atmosfera rilassata della vita all'aperto, per bilanciare lo stile urbano e creativo di Fitzroy. La città e il mare; ispirazione e avventura. Insieme creano un equilibrio perfetto.

Bells Beach

La nostra sede principale sulla spiaggia si trova dietro gigantesche scogliere di arenaria, che si affacciano su una delle coste australiane più famose per il surf. È qui che i nostri Product Designer fanno le prove nel Maker Lab e il nostro team di vendita consuma quantità impressionanti di caffè e traffico internet su Skype. Qui siamo più tranquilli rispetto ai nostri vicini a Fitzroy e ci piace la concentrazione che si viene a creare. Se hai bisogno di un boccone c'è un bar proprio qui accanto e alle 11:00 controlliamo sempre se ci sono le condizioni per fare surf, l'occasione perfetta per rinfrescare la mente con un po' di aria salina.

Fitzroy

Il nostro spazio di Fitzroy è immerso nel centro creativo di Melbourne. È qui che i nostri team creativi, marketing, ingegneristici e operativi sviluppano campagne e garantiscono che ogni prodotto Bellroy venga inviato in sicurezza in tutto il mondo. Esci dalla porta e troverai strade piene di energia (e il miglior ramen al di fuori di Tokyo).

Da remoto

Al di fuori delle due nostre sedi principali, abbiamo una squadra che lavora a distanza - dall'Australia occidentale a parti dell'Asia, degli USA e dell'Europa. Essere globale è un caposaldo in Bellroy, ci tiene connessi e ci permette di vedere la vita da molte prospettive diverse. Se sei dotato di una connessione a Internet e della flessibilità di diventare parte di un team che non vedi tutti i giorni, potresti valutare di unirti alla nostra rete globale costantemente in crescita.

Our team image

Il nostro Team

Ci vuole un equipaggio diversificato per far funzionare Bellroy. Siamo un gruppo di pensatori e realizzatori, provenienti da oltre 25 paesi diversi (numero in aumento). Ognuno ha un insieme unico di competenze, che si fondono per raggiungere una visione chiara - creare modi migliori per portare con sé gli oggetti; usare il business a scopo di bene; aiutare il mondo e il nostro team a progredire.

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